Terms of service

Terms of Service

Last updated: June 2026

Welcome to Paul Mitchell The Salon. By accessing or using our website at paulmitchellsa.co.za, or by placing an order with us, you agree to be bound by these Terms of Service.

1. About Us

Paul Mitchell The Salon is a professional hair salon and online retailer located at Woodlands Boulevard Shopping Centre, Shop 221, Garsfontein, Pretoria, 0081, South Africa.

Phone: +27 (12) 997-4417
Email: info@paulmitchellsa.co.za

2. Products

We sell professional salon haircare products online. All products are genuine and sourced from authorised distributors. We reserve the right to limit quantities or discontinue products at any time.

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable. Prices may change without notice. The price at the time of your order confirmation is the price you will be charged.

4. Orders and Payment

By placing an order, you confirm that you are authorised to use the payment method provided. We reserve the right to cancel any order at our discretion, in which case we will issue a full refund.

5. Shipping

Please refer to our Shipping Policy for full details on delivery times, costs, and processes.

6. Returns and Refunds

Please refer to our Refund Policy for full details on our returns and refund procedures.

7. Intellectual Property

All content on this website — including text, images, logos, and product descriptions — is the property of Paul Mitchell The Salon or its licensors and may not be reproduced without written permission.

8. Limitation of Liability

To the fullest extent permitted by South African law, Paul Mitchell The Salon shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.